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Systems Integration

How Real Estate Developers in the Philippines Burdened by Manual Task

Jun 18, 2024 · MJ Salvio · 9 min read

On this page

  • Compliance and Regulatory Risk
  • Property Management Obstacles
  • Marketing Strategies for the Real Estate Sector
  • SEO Opportunities for Real Estate
  • Inadequate Financial Tracking
  • Moving Towards Automation: The Way Forward
  • Why Expand with BPO Firms in The Philippines
  • Exploring Partnership and Collaborations
  • References

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In recent years, the Philippines real estate industry has experienced rapid growth. One key trend is the rise of mixed-use developments, where commercial and retail spaces exist in a single development. Another trend is the growing interest in sustainable, eco-friendly properties. Given that climate changes are becoming more prominent, developers are concentrating on green buildings and sustainable communities (Rebusel, 2023). Despite the country’s rapid urbanization and growing demand for commercial and residential property, many developers still need to grapple with outdated, time-consuming processes that drain resources and delay project timelines. However, in a landscape where opportunities are abundant and demand escalates, real estate developers face a common challenge: the burden of manual tasks. From property management to financial tracking, the reliance on conventional, labor-intensive methods hampers efficiency and stifles potential growth. In this report, we delve into the specific pain points faced by real estate businesses in the Philippines and underline the compelling benefits of automation, making a solid case for why partnering with Springboard Philippines can be a game-changer.

Compliance and Regulatory Risk

From maintaining property records to managing tenant agreements, real estate developers in the Philippines often rely on paper-based systems and face-to-face interactions. This traditional method is time-consuming and leads to inefficiencies, increasing the risk of errors, delays, and compliance issues. One of the most cumbersome manuals is acquiring permits and licenses. The difficulties and delays in getting permits in the Philippines hinder housing projects from swiftly progressing. Developers spend excessive time navigating government offices, submitting physical documents, and following up on applications (Housing Problems in the Philippines You Should Know About, n.d.). This underscores the urgent need for automation in the real estate industry in the Philippines.

Property Management Obstacles

Another primary area where manual tasks weigh heavily on real estate businesses in the Philippines is property management. Site inspections, progress reports, and inventory management are often recorded on paper. This archaic method increases the risk of errors and makes it difficult to get a real-time, comprehensive view of a project’s status. Delays and cost overruns are expected consequences. With the dynamic nature of property management in the Philippines, including frequent turnover and regulatory changes, automation becomes necessary for ensuring smooth operations and staying competitive (Atcheler, 2024).

Marketing Strategies for the Real Estate Sector

Another area where manual tasks take a toll on real estate companies is when creating and managing effective digital marketing campaigns, as this requires specialized skills. This involves search engine optimization (SEO), content creation, social media, physical brochures, handwritten client notes, and digital marketing strategies. This inefficiency may lead to a gradual response time to inquiries, complications tracking lead status, and a higher probability of losing potential buyers to more agile competitors. Furthermore, competition from established platforms and emerging startups further intensifies the market entry barrier (Kushwaha, 2024).

SEO Opportunities for Real Estate

In the Philippines, online real estate marketing is only beginning to approach a critical mass. For instance, SEO for real estate is not yet highly competitive in the Philippines. Google Keyword Planner shows over 100,000 monthly searches for real estate-related terms in the Philippines, with “house for sale” being the most popular. While having a website is crucial, optimizing it for search engines will make it visible to these thousands of searches (Digital Marketing for Realtors and Real Estate Companies, n.d.).

Inadequate Financial Tracking

The real estate industry in the Philippines is diverse, ranging from small local developers to giant conglomerates and multinational firms. However, no matter the size, many of these firms share a common struggle: keeping track of their financial statements. Tracking transactions manually and managing payables can be time-consuming. Real Estate businesses must meticulously monitor cash flows, track expenses, and reconcile accounts to maintain financial health. According to the Asian Development Bank, they suggest that inefficiencies in construction, including those in real estate, can increase project costs by up to 20% (Asian Development Bank, 2018). Another study stated that property managers found a 45% reduction was significantly challenging and time-consuming (9 Challenges Facing Real Estate Managers Today, n.d.)

Moving Towards Automation: The Way Forward

  • Technological Advancement in the Philippines’ Real Estate Sectors
    • Due to the transformative power of technological advancements, Philippine real estate has revolutionized its operations. The Philippine real estate industry is moderately embracing technology and innovations. Innovative solutions such as virtual reality tours, drone photography, and online property databases are standard technologies that have opened up new avenues of convenience in property transactions. Real estate agencies that embrace these technologies gain a competitive advantage and equip themselves to meet the demands of more modern buyers and sellers, inspiring a new era of success in the industry (Rubesel, 2023).
    • Despite the increasing use of technology in the Philippine real estate industry, widespread adoption remains a challenge. A significant issue is the need for standardized technology across the sector, making integrating various systems, platforms, and applications difficult. Additionally, resistance to change poses another obstacle, as some real estate businesses prefer traditional methods and are hesitant to adopt new technologies. However, it is essential to note that the industry is not rushing into these changes but gradually embracing technological advancements, improving transparency, convenience, and efficiency (The 2023 Real Estate Technology and Innovation in the Philippines, n.d.).
  • Benefits of Digital Transformation for Real Estate Companies in the Philippines
    • Adopting digital transformation offers numerous advantages that enhance efficiency, improve customer experience, and drive business growth. In one of our recent articles, “Struggling with Speed of Online Shopping Growth? You’re Not Alone,” we mentioned how technologies such as augmented reality (AR) and virtual reality (VR) have improved customer experience and boosted sales. Digital transformation for real estate is beneficial for similar reasons. Here are some key benefits of digital transformation of real estate companies in the Philippines (The 2023 Real Estate Technology and Innovation in the Philippines, n.d.):
      • Enhancing Customer Satisfaction and Convenience: A suite of innovative tools propels the digital transformation of Philippine real estate. Building Information Modeling (BIM) and Virtual/Augmented Reality (VR/AR) revolutionize design and client experiences, while blockchain ensures secure transactions. For instance, virtual tours and 3D modeling allow potential buyers to view properties remotely and experience them as if they were there physically. Mobile apps also enable buyers to manage their transactions quickly and efficiently.
      • Maximizing Cost Savings and Boosting Profits: Digital transformation in property management has reduced manual tasks and costs and potentially increased profits. For instance, digital signatures and contracts eliminate paper-based transactions and reduce the time needed to close deals.
      • Optimizing Data Analysis and Decision-Making: The digital transformation has equipped real estate professionals with a wealth of data for interpretation and strategic decision-making. It enables data analysis from diverse sources, offering valuable insights into market trends and consumer behavior.

Why Expand with BPO Firms in The Philippines

The Philippines has swiftly emerged as a beacon of excellence in the Business Process Outsourcing (BPO) sector, solidifying its position as the world’s fastest-growing BPO center. Its economic agility, characterized by robust GDP growth, a stable currency, and a favorable business environment, underpinned this success. Coupled with a well-educated workforce and a commitment to technological progress, the Philippines is becoming an increasingly attractive destination for real estate companies looking to expand their operations through outsourcing (Atcheler, 2024). Additionally, the commercial real estate market in the Philippines is booming because multiple Business Process Outsourcing (BPO) companies are opening offices there. These BPO companies create jobs and boost incomes, leading to more people spending money. As a result, there is a higher demand for commercial spaces, further driving real estate growth (BPO’s Impact on the Philippines Real Estate Sector, n.d.).

Exploring Partnership and Collaborations

To stay ahead in this dynamic market, real estate companies actively seek partnerships and collaborations to enhance their capabilities and expand their reach. One notable event facilitating such connections was the Asia Tech x Singapore (ATxSG) conference held from May 29-31, 2024. The event featured industry leaders from various sectors, including telecommunications and software development.

By attending ATxSG 2024, Springboard aims to connect with global innovators and explore new technologies and strategies to enhance their service offerings. This aligns with their mission to transform the global workforce through quality Filipino talent and seamless outsourcing solutions. Through interactions with companies specializing in telecommunications, AI, cybersecurity, and digital transformation, Springboard Philippines identified potential partners that could complement their service offerings and drive innovation in the real estate sector.

Springboard offers a ProsPEC Real Estate Management System.

With that mentioned, partnering with Springboard Philippines can be a game-changer. Adopting automation with Springboard helps real estate enterprises overcome inefficiencies, reduce compliance risks, and unlock growth opportunities. Springboard’s ProsPEC is designed for real estate developers to make property management more efficient. By automating routine processes and providing detailed tracking capabilities, ProsPEC enhances efficiency, reduces workload, and maximizes profits. Embrace Springboard’s technology to take your real estate operations to the next level and ensure your properties’ smooth, profitable management.

Are you interested in learning more? Contact us at inquiry@springboardph.com.

References

The 2023 Real Estate Technology and Innovation in the Philippines. (n.d.). Bed&Go. Retrieved June 9, 2024, from https://www.bedandgoinc.com/post/the-2023-real-estate-technology-and-innovation-in-the-philippines

Asian Development Outlook (ADO) 2018: How Technology Affects Jobs. (2018, April 3). Asian Development Bank. Retrieved June 11, 2024, from https://www.adb.org/sites/default/files/publication/411666/ado2018.pdf

Atcheler, S. (2024, January 26). Must-Know: Property Management Industry Trends in 2024. ShoreAgents. Retrieved June 11, 2024, from https://www.shoreagents.com/property-management-industry-trends/

BPO’S IMPACT ON THE PHILIPPINES REAL ESTATE SECTOR. (n.d.). Executive Boutique. Retrieved June 9, 2024, from https://ebcallcenter.com/outsourcing/bpo-impact-on-philippines-real-estate-sector

Digital Marketing for Realtors and Real Estate Companies. (n.d.). Truelogic. Retrieved June 9, 2024, from https://www.truelogic.com.ph/digital-marketing-for-real-estate/

E-commerce outsourcing in the Philippines: How VR and AI can improve sales, customer experience. (2023, March 14). Philstar.com. Retrieved June 6, 2024, from https://www.philstar.com/business/technology/2023/03/14/2251373/e-commerce-outsourcing-philippines-how-vr-and-ai-can-improve-sales-customer-experience

Housing Problems in the Philippines You Should Know About. (n.d.). Wikipedia. Retrieved June 10, 2024, from https://bilkenn.com/housing-problems-philippines/

Kamenov, T. (2023, December 4). The Rise of E-commerce in the Philippines: Opportunities and Challenges. Wikipedia. Retrieved June 7, 2024, from https://nextbasket.com/ph/the-rise-of-e-commerce-in-the-philippines-opportunities-and-challenges/

Kemp, S. (2023, February 9). Digital 2023: The Philippines — DataReportal – Global Digital Insights. DataReportal. Retrieved June 7, 2024, from https://datareportal.com/reports/digital-2023-philippines

Kushwaha, D. (2024, May 15). Philippines Property Classifieds Market Trends, Share, Revenue, Growth Drivers, Business Challenges, Opportunities and Future Competition till 2033. LinkedIn. Retrieved June 11, 2024, from https://www.linkedin.com/pulse/philippines-property-classifieds-market-trends-share-revenue-deepu-oeohf/

Marco, K. (2023, April 17). eCommerce in The Philippines: Challenges and Opportunities. RUSH Technologies. Retrieved June 7, 2024, from https://www.rush.ph/blog/ecommerce-in-the-philippines-challenges-and-opportunities

9 Challenges Facing Real Estate Managers Today. (n.d.). Accruent. Retrieved June 9, 2024, from https://www.accruent.com/resources/blog-posts/the-nine-challenges-facing-estate-managers-today

Philippines E-commerce Market Size & Share Analysis – Growth Trends & Forecasts (2024 – 2029) Source: https://www.mordorintelligence.com/industry-reports/philippines-ecommerce-market. (n.d.).

Mordor Intelligence. Retrieved June 6, 2024, from https://www.mordorintelligence.com/industry-reports/philippines-ecommerce-market

Rebusel. (2023, November 21). The Growth and Opportunities in the Philippine Real Estate Industry. Rebusel Inc. Retrieved June 10, 2024, from https://rebusel.medium.com/the-growth-and-opportunities-in-the-philippine-real-estate-industry-65687fb6fb38

Top 10 benefits of Digital Transformation. (n.d.). Wikipedia. Retrieved June 10, 2024, from https://www.brittany.com.ph/blogs/benefits-of-digital-transformation/

Unleashing the Rise of eCommerce in the Philippines. (2023, January 20). Standard Insights. Retrieved June 6, 2024, from https://standard-insights.com/blog/rise-of-ecommerce-in-the-philippines/

What’s live selling, and why is it so popular? (2023, September 20). Payo: Leading the Way. Retrieved June 6, 2024, from https://payo.asia/whats-live-selling-and-why-is-it-so-popular/

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